Butler Job at Royal Caribbean Cruises, Inc., Miami, FL

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  • Royal Caribbean Cruises, Inc.
  • Miami, FL

Job Description

Butler

Butlers take ownership of guest concerns and needs, providing personalized assistance, information, and service to suite guests, including: preparing assigned suites before the voyage; replenishing items in the suite as needed; providing food and beverage services to guests according to established service and style standards; making arrangements for special needs; and responding to guest complaints in a considerate, professional, and positive manner. Two years food and beverage and or housekeeping service experience in an upscale hotel, cruise ship, or resort; and superior conflict-resolution, customer service, interpersonal, and oral communication skills are required for this role.

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