Job Description

WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

Our Mission : “Create the Extraordinary"

Our Vision : “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”

Our Values : “Blaze the Trail, Together We Win, All-In on Service”

Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

JOB SUMMARY

The Butler is a key element in a team of professionals striving to deliver a level of personalized service that exceeds not only the expectation of the guest but will add a point of difference from the service provided anywhere else within the hotel/spa/resort.

HOW YOU WILL CREATE THE EXTRAORDINARY

• The position of Butler provides a very personal, detailed, seamless service to guests. A Butler will take care of guests’ needs in a highly professional manner.
• The Butler will take gentle care of all their guests from arrival until departure without imposing themselves on the guest. The Butler will be seen by the guests in response to all the guests’ needs and requests.
• Attention to detail required and ability to anticipate the needs of guests’ demand
• The Butler is a consummate hotel professional with impeccable standards. Butlers will not accept anything less than the best available presentation of the suites/rooms and public areas on the floors.
• Must possess a strong charismatic personality
• Strong understanding of food, wine, champagne and associated service standards
• Possess an understanding of high-end customers and international etiquette
• Flexibility and willingness to do whatever is necessary to provide the desired level of service

WHAT YOU WILL NEED

• Must be 21 years of age or older
• Must be fluent in Mandarin/Cantonese, Japanese, Arabic or Spanish
• Alcohol Awareness Card (TAM)
• Food Handler’s Safety Training Card (Health Card)

ADDITIONAL REQUIREMENTS

• Must possess a strong charismatic personality
• Strong understanding of food, wine, champagne and associated service standards
• Possess an understanding of high-end customers and international etiquette
• Previous fine dining experience
• Flexibility and willingness to do whatever is necessary to provide the desired level of service

Help us roll out the red carpet at Caesars Palace! This world renowned resort indulges our guests with 25 unique restaurants and cafes, over 3,000 rooms, 4.5 acres of pools and gardens and a 50,000 square foot spa. If you have a passion for delivering personalized service in an exclusive setting, Caesars Palace is the place for you to start your career.

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER

These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.

As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

ADA

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.

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