Job Description

Internal Communications & Engagement Specialist

About Us:

Formed in 1924 Cowan Systems is a subsidiary of Schneider National headquartered in Baltimore, MD and enjoys a history of excellence and quality in the transportation business. Starting out as one man’s entrepreneurial spirit, has grown into six unique divisions that operate throughout the country. Today, Cowan’s state-of-the-art fleet has grown to 2,100 power units and 6,500 trailers operating out of 40 locations nationwide.

Due to continued growth, Cowan Systems, LLC is seeking the top talent in the industry to join our team.

Cowan Systems, LLC is a national truckload carrier that specializes in providing high quality dedicated fleet services for companies requiring first-rate performance. Cowan Systems offers dedicated fleet services which provide a customized transportation package designed to meet the specific needs of the shipper, such as specialized equipment, strict timetables, and custom reporting. Our 100% supply chain solution includes local and long-haul trucking services, brokerage, warehousing, and driver leasing.

Cowan is committed to providing a healthy, safe, and stable work environment that promotes individual success, equal opportunity for learning, and professional growth. In our family-oriented environment, we treat everyone with dignity and respect. Through the emphasis of our team-work philosophy, we maintain a balance between professionalism and the ability to have fun.

Our Mission:

At Cowan Systems, LLC our mission is to provide logistics and transportation services that create value for our clients, suppliers, employees, and owners. We pursue our work with diligence, intelligence, and a high regard for the safety of our employees, stakeholders, and the public.

Our Vision:

Cowan Systems is an industry leader and the carrier of choice because of our passion for service, best in class drivers, professional management team, commitment to safety, drive for innovation, and our culture of continuous improvement and quality excellence.

Our Values:

• Safety of our team drives every decision we make.
• An entrepreneurial spirit fostered by healthy work environments.
• Fiscal responsibility
• Exceptional Customer service

Cowan Culture:

At Cowan Systems LLC, our most valuable strength is our people – with diverse backgrounds and experiences we prioritize personal and professional development. We are a company that explores innovative ideas and encourages creativity. Our success is fueled by cultivating and inspiring our community through open & honest communication. Together, we provide exceptional service to our partners and our peers. Cowan is NOT defined by what we do as individuals, but who we are as a team.

JOB OBJECTIVE: The Internal Communications & Engagement Specialist will be responsible for creating, managing, and delivering communication and engagement strategies that foster an informed, connected, and motivated workforce. This role will oversee the development of internal communication materials, support employee recognition initiatives, and organize engagement events that reinforce company culture and values. The specialist will collaborate closely with leadership to ensure messaging consistency and to drive employee participation across all levels of the organization.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

• Develop, design, and distribute internal newsletters, announcements, and orientation content.
• Manage SharePoint updates, ensuring timely posting of current events, employee milestones, new hires, and quarterly business results.
• Coordinate and deliver content for safety meetings, town halls, and new driver welcome emails.
• Create and produce internal promotional materials, including videos and campaigns.
• Maintain consistency and oversee distribution of the employee handbook.
• Plan and execute employee engagement events such as cookouts, holiday luncheons, themed celebrations, and recreational activities.
• Organize driver appreciation events, raffles, and recognition opportunities.
• Administer recognition programs, including awards and retirement acknowledgments.
• Implement and manage the annual event calendar for employee engagement and recognition initiatives.
• Support the company swag/gear store and promote brand engagement.
• Collaborate with leadership and provide cross-functional support to marketing/sales initiatives when needed.
• Maintain confidentiality of sensitive employee information.
• Perform additional duties as assigned; scope of responsibilities may adjust based on business needs.
• Maintain regular and consistent attendance and timeliness.
• Always exhibit behavior in alignment with company core values.
• Ability to work routinely on-site at a Cowan facility.
• Role requires frequent travel to offsite Cowan facilities.
• Ability to present clearly and confidently on camera.

Qualifications

• Bachelor’s degree in Communications, Marketing, Human Resources, or related field preferred.
• 2+ years of experience in internal communications, employee engagement, or related role.
• 1+ years of experience in event management & coordination
• Strong written and verbal communication skills, with the ability to tailor messaging for diverse audiences.
• Proficiency with SharePoint, Microsoft Office Suite, and communication platforms.
• Ability to plan, organize, and manage multiple projects simultaneously.
• Creative and collaborative mindset with strong problem-solving skills.

Employee Benefits

• Starting at $28-30 per hour
• Full benefits – Medical, Vision, & Dental Insurance
• Life, Short term, & long-term disability
• PTO (Sick & Vacation) and employer matching 401K plan

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