Remote WFH Experienced Chat Support Advisor Job at Four Seasons Residential Realty, Chicago, IL

Wko5THF6NHBvUjNIYjdhNXVRc01zdXBRNFE9PQ==
  • Four Seasons Residential Realty
  • Chicago, IL

Job Description

We are seeking a highly motivated and experienced Chat Support Advisor to join our team. This is a fully remote, work-from-home position. The successful candidate will be a primary point of contact for our online clients, providing exceptional customer service and support through digital chat channels. You will play a vital role in managing initial enquiries, providing valuable information, and ensuring a seamless experience for clients interested in buying, selling, or investing in residential property. This role is crucial for converting online interest into qualified leads for our team of real estate agents.

Responsibilities

 
  • Respond promptly and professionally to all inbound client enquiries via our live chat platform.
  • Provide accurate and helpful information regarding property listings, our services, and general real estate processes.
  • Skillfully qualify leads by asking pertinent questions to understand client needs and motivations.
  • Schedule property viewings and consultations between clients and our real estate agents.
  • Maintain precise and organised records of all client interactions and communications in our CRM system.
  • Collaborate effectively with real estate agents to ensure a smooth handover of qualified clients and relevant information.
  • Uphold the professional standards and positive reputation of Four Seasons Residential Realty in every interaction.

Qualifications

 
  • Proven experience in a chat support, online customer service, or a similar digital communications role.
  • Exceptional written communication skills in English, with impeccable grammar, spelling, and punctuation.
  • Strong typing skills with a focus on both speed and accuracy.
  • The ability to multitask and efficiently manage multiple chat conversations simultaneously.
  • A self-motivated and disciplined individual who can work effectively and independently in a remote environment.
  • Previous experience in the real estate industry is highly advantageous but not essential.
  • Proficiency with CRM software and other digital communication tools is desirable.


Benefits

 
  • A competitive hourly wage commensurate with experience.
  • The flexibility and convenience of a fully remote, work-from-home arrangement.
  • The opportunity to join a supportive and reputable team within the dynamic real estate sector.
  • Opportunities for professional development and growth within the organisation.

 

Job Tags

Hourly pay, Permanent employment, Remote work, Work from home

Similar Jobs

Domino's Franchise

Delivery Driver - 16486 Bolsa Chica St Job at Domino's Franchise

 ...Job Description Delivery Driver ABOUT THE JOB Dominos is looking for qualified drivers who want to get paid to drive around (safely), listen totunes, and deliver great product. What more could you ask for? Oh, tips? With a great attitude and great customer... 

Apache Corporation

Pilot II Job at Apache Corporation

 ...Specific Responsibilities The Pilot II for Apache Corporation will be a member of Apaches Aviation teambased in Houston, TX,reporting to the Chief Pilot. This role will be primarily responsible for the following: Act as PIC (Pilot in Command) in trip preparation... 

AhaMastery.com

Social Media Manager and lite Video editing (Part time: 4-6 hrs. a week) Job at AhaMastery.com

 ...Hi, I'm looking for somebody from the Philippines that is extremely good at social media and can work at a fast pace, making a lot of comments and DMs. NOTE: Ideally, you also know how to create or edit short and long videos. You need to have at least 4 to 6 years... 

Gpac

Farm Manager Opportunity in Agriculture Job at Gpac

 ...production, is seeking a dedicated Experienced Farm Manager to oversee comprehensive farm operations in Jalisco MX-from planting through to harvest. This role demands a strong understanding of U.S. food safety regulations and strict compliance with all relevant laws. Key... 

Bobcat Transport

CDL Driver Semi Local | Home Most Days | 5 Day Work Week | Dedicated Runs Job at Bobcat Transport

 ...Now hiring Class A CDL drivers for semi-local dedicated runs with consistent freight, strong pay, and flexible home time. This is a great opportunity for drivers who want regional earnings while still getting home frequently. Position Details Semi-local runs...