Our product is our people, and we're committed to propelling them forward! Are you the next great TruePointer to join our team? Do you enjoy working in a fast-paced environment where you're doing valuable work and discovering something new daily—even if you have a tenured career? You're a TruePointer if you're nimble and committed to delivering excellent client service and meaningful results!
You'll join an award-winning team. We're a proud seven-time Inc. 5000 fastest-growing company and four-time Top 100 PR agency in the U.S.
We've had both remote and hybrid office environments before it was popular. Some of our favorite perks are competitive health benefits with concierge service, our profit-sharing bonus plan, 401K with competitive matching, consistent professional development, our annual agency development summit Camp TruePoint, and every five years sabbatical.
Candidates MUST reside in one of the following states: Alabama, Arizona, Florida , Georgia, Kentucky, Michigan, Missouri, North Carolina, Rhode Island, Tennessee, or Texas.
IMPORTANT: Given the 24/7 nature of social media, this position requires flexibility with non-traditional work hours. TruePoint operates on an Alternative Work Schedule (AWS), offering flexibility beyond the traditional fixed schedule of 8 hours per day, 40 hours per week. Your schedule will include a blend of daytime, nights, weekends, and holidays.
This role monitors and manages client social media communities by tracking conversations, identifying trends, engaging with customers, creating content, and delivering reporting and strategic recommendations to support brand goals. The position also contributes to social media strategy, crisis monitoring, process improvement, and cross-functional collaboration while leveraging analytics, community management expertise, and social media tools such as Sprinklr.
Responsibilities
Qualifications
TruePoint Communications is committed to a diverse and inclusive workplace. Additionally, we provide equal employment opportunities to all and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
All offers of employment are conditioned upon the candidate's legal authorization to work in the United States. Candidates will be subject to a background screening as part of the application process.
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