Job Description

Job Summary

Volunteer Engagement Coordinator (Part-Time) greets, trains, motivates, and manages volunteers responsible for food sorting activities in a warehouse environment. Ensures volunteer satisfaction by engaging with individuals and groups throughout the project. This position supports and fosters our deep commitment to diversity and inclusion, which is the foundation for creating a culture of belonging for all personnel.

Job Responsibilities

• Customer service and hands-on volunteer management – Leads volunteer groups through food sorting, repackaging and assembly projects.
  • Provides training for food safety, warehouse safety and food sorting requirements.
  • Motivates and supervise volunteers.
  • Provides tours of the facility to volunteers.
  • Educates volunteers on organization mission and upcoming events and campaigns.
  • Assigns volunteers to work with other departments, as requested.
  • Manages volunteers at off-site fundraisers and food drives.
• Project management – Ensures that all volunteer projects are completed correctly and efficiently.
  • Sets up workspace and prepare supplies for the assigned projects.
  • Ensures food safety standards are met by proper cleaning of workspace after every shift.
• Operations procedures/inventory control – Ensures accurate inventory control and communicates with the operations department daily to coordinate the movement of palletized food and needed supplies.
  • Follows all inventory control procedures required for transferring product.
  • Scans and labels all completed pallets.
  • Reports the status of inventory production in daily reports.
  • Conducts cycle counts for product stored in volunteer sort rooms.
  • Completes and submit pallet drop request forms.
  • Daily use of warehouse equipment (manual and electric pallet jacks), weekly use of forklift (tow motor).
• Required service hours management.
  • Manages court ordered community service volunteers.
  • Assigns court ordered community service volunteers to work with other departments.
  • Tracks service hours, and dismiss volunteers who do not meet job requirements.
  • Confirms completed hours for court, school, and corporate volunteers.
• Other duties as assigned.

Qualifications

Education: High School Diploma (or equivalent) required. Bachelor’s Degree preferred.

Experience: 2+ years of related experience and/or training.

Skills & Capabilities:

• Strong communication with comfort engaging through a variety of methods (verbal, non-verbal and written) and is attuned to others through active listening.
• Strong customer service and interpersonal skills.
• Effectively delegates and coordinates tasks to others, while also ensuring that everyone is focused and motivated.
• Excellent time management skills.
• Flexible and reliable team player.
• Organizes work, sets priorities, exchanges information efficiently and effectively manages one’s own time.
• Collaborates with and presents to diverse audiences in a variety of settings.
• Comfortable in a warehouse work environment.

Additional Information

Benefits

Compensation & Benefits: Second Harvest is proud to offer rich and affordable total compensation packages. Full-time employment includes 34+ days off, medical (employee-only is 100% employer paid), dental, vision, 403b retirement (up to 3% match, 5% base, length of service vesting), disability insurance (short and long term) and long-term care insurance.

How to Apply

Online: employment application on our website: secondharvestmidtn.org/job-opportunities. Resume and cover letter can be uploaded with applications on the website as well.

Details

• Date Posted: September 4, 2026
• Type: Part-Time
• Job Function: Programs and Service Delivery
• Service Area: Social / Human Services

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