Data Entry Clerk - Chicago Job at Amicis Global, Chicago, IL

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  • Amicis Global
  • Chicago, IL

Job Description

Job Title: Data Entry Clerk (Level III)
Job Location Chicago, IL, 60661
Job Duration: 12 Months + Extension
Schedule: Third shift - Thursday to Monday 9pm-5:30 AM
Training Schedule: Mondays thru Friday (for 4 to 6 weeks) 9pm-5:30am


Will be require to work onsite all 5 days.





Job Description:
  • Responsible for handling more complex files and effectively preventing client escalations.
  • Key responsibilities include assisting with client escalations and related issues, performing various production and support functions, and accurately entering data and assembling documents.
  • Job expectations include monitoring and reviewing documentation against requirements, leveraging reporting to perform job functions, and performing work across multiple workstreams and systems.
Responsibilities:
  • Addresses issues in production proactively and handles complex client escalations
  • Prioritizes and organizes work to increase effectiveness, efficiency, and productivity
  • Monitors and reviews documentation requirements
  • Resolves peer or customer escalations and inquiries
  • Executes on policies and procedures in connection with firm policies and guidelines regarding document management
  • Data Entry experience - full keyboard and 10-key numeric keypad
  • Ability to accurately key information adhering to SLA deadlines
  • Proactively communicate and escalate issues (i.e. computer system problems, inaccurate information, out of balance transactions, etc.)
Desired Qualifications:
  • Familiar with lockbox products, especially healthcare
  • Familiar with medical terminology


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Job Tags

Monday to Friday, Shift work

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